The first thing to consider before letting an auto repair shop perform any service is whether they will give you an estimate. The estimate should clearly state the parts and labor charges, as well as the time frame for completion of the service. Some states even require that auto repair shops give estimates. Most auto repair shops have a set labor rate based on an independent estimate of how long it will take to perform the service. Other auto repair shops charge by the time it takes their technicians to perform the repairs.
If you’ve paid for a service you didn’t want, you can still file a complaint. You can do this by contacting your state attorney general’s office or your consumer protection office. tunai4d If you’re not satisfied with the mechanic’s response, you may also try taking your car to another mechanic. A second mechanic can verify that the work done was incorrect, and if all else fails, you can approach the first mechanic with your complaint.
Another option is to request that the shop refund the parts they replace, even if you didn’t request it. This is particularly helpful if you’ve recently bought a new car and are looking for a new one. Oftentimes, an auto repair shop won’t honor your request to replace a light bulb. Depending on the circumstances, the shop may only accept repairs that are covered by the warranty.
